Contact Us
BENEFIT INFORMATION AND PLAN UTILIZATION
Phone: +1.610.254.8765 (Collect Calls Accepted) or +1.866.750.6125 (U.S. Toll Free)
Email: scholars@hthworldwide.com; someone will respond on the next business day.
24 HOUR PRE-CERTIFICATION AND EMERGENCY ASSISTANCE
For Pre-certification of Medical Services inside or outside the United States:
Phone: +1.610.254.8767 (Collect Calls Accepted) or 1.866.266.7506 (U.S. Toll Free)
Click here for information about pre-certification including the electronic pre-certification process/notification
PRESCRIPTION BENEFITS
Provided by Universal RX
Phone: 1-540-777-1450, (U.S.A). Hours: 8:30am - 5:00pm EST, USA
For Mail Order within the United States (if available for your program):
To Enroll & Order:
Phone: Call DrugSource to order: 1-800-854-8764, (U.S.A). Hours: 8:30am - 7:00pm CST, U.S.A.
DrugSource
P.O. Box 1366,
Elk Grove Village, Illinois 60009-1366
For International Mail Order (if available for your program):
To Enroll & Order:
Mail: Complete the order form (both sides). Attach your prescription(s) or refill label(s) to the order form. Mail completed order form to:
Universal Rx: Attn: EPS Team
710 3rd Street Roanoke, VA 24016, U.S.A
Online: Visit our website at
www.expatps.com and complete the on-line order form.
Fax: Visit our website at
www.expatps.com and print out the order form from the website. Fax completed form (both sides) with prescription(s) to 540-777-7184, (U.S.A).
Phone: Call an EPS Representative to order: 540-777-1450, (U.S.A). Hours: 8:30am - 5:00pm EST, USA
CLAIMS SUBMISSION
Administered through HTH Worldwide
Mail Claims to:
Scholars Claims
One Radnor Corporate Center
Suite 100
Radnor, PA 19087
Payor ID# (US): 60054
Email claims to:
hthclaims@hthworldwide.com
SALES & ADMINISTRATOR ASSISTANCE
Exclusively offered through Clements Worldwide
Phone: +1.202.872.0060 (Collect Calls Accepted) or +1.800.872.0067 (U.S. Toll Free)
Fax: +1.202.466.9064